Last updated: Oct 21, 2026
This policy explains what the Tap Trackers app (“the app”) collects, why, and what happens to it. The app is a work tool for beverage-line technicians. It is provided by BetterBeer.com Ltd., BetterBeer.com Ltd, 701 Rossland Rd East, Suite 362, Whitby, ON L1N 9K3
(“Tap Trackers”, “we”, “us”), and works with the Tap Trackers service at taptrackers.com.
Who we are
Our website address is: https://www.TapTrackers.com
APP
Who can use the app
The app is for technicians whose employer uses the Tap Trackers service. Accounts are created by the employer. There is no way to sign up from the app.
What we collect
Your email address, to sign you in.
Your precise location, when you start or finish a call. The app reads your position once at that moment, to confirm you are at the establishment. It records the coordinates, the distance to the establishment and how accurate the reading was. The app does not track your location in the background or at any other time. You can refuse location access and still start a call by giving a reason.
Photos you choose to attach to a call, taken with the camera or chosen from your photo library. The app only sees the photos you pick.
The records you enter, such as technician notes, line temperatures, brand changes, parts and services, the reason a call was started away from the establishment, and the details of a refused service.
Your daily mileage, when you stop your workday.
We do not collect your contacts, browsing history or any advertising identifier. The app contains no advertising, analytics or crash-reporting software.
How we use it
Only to provide the service: to sign you in, to confirm and record your visits, and to keep the service and time records that your employer and its clients rely on.
Who we share it with
Your information is stored on the Tap Trackers service and is available to your employer. We do not sell it, and we do not share it with anyone for advertising or tracking.
The Tap Trackers website and service are hosted and maintained for us by DIT (ditcanada.com), which processes the information only to run the service on our behalf.
On Android, the map screen uses Google Maps, which is subject to Google’s privacy policy.
How it is protected
All information travels between the app and the service over an encrypted (HTTPS) connection, and is stored on the servers that run the Tap Trackers service, hosted by DIT. Access is limited to signed-in accounts: a technician sees the calls assigned to them, and the employer’s administrators see their company’s records. We keep records for [retention period], because they form the service history that employers and their clients rely on.
Your choices and rights
You can refuse location, camera and photo access in your phone’s settings. The app explains what still works without them. To ask for a copy of your information, or for it to be corrected or deleted, contact your employer or us (below). Because your records belong to your employer’s service history, some may need to be kept for the period above.
Children
The app is not intended for anyone under 16.
Changes
We will update this page if the app’s handling of information changes, and change the date at the top.
Contact
Steve Riley, Tap Trackers
Email: steve@taptrackers.com
Phone: (833) 811-2337
Post: BetterBeer.com Ltd
701 Rossland Rd East
Suite 362
Whitby, ON L1N 9K3
SMS Policy
Tap Trackers collects your name and phone number to send you text message updates. We only use this information for messaging purposes as described in this policy.
We do not share your personal data with third parties for any purpose. Your information is only used by Tap Trackers and our SMS service providers to send you requested updates.
We use your phone number solely to communicate important updates, including alerts and event notifications. We will not use it for any other purpose.
We use restricted access controls and secure storage solutions to protect your data from unauthorized access or misuse. We retain your contact data for as long as needed to fulfill the purposes outlined in this policy. Personal information is securely deleted or anonymized after 2 years of non-use or upon request unless otherwise legally required.
Message frequency varies. Message & data rates may apply. Reply STOP to opt-out at any time or HELP for more information.
Comment Policy
We try our best to make sure that the discussions on our articles are the troll, spam and abuse-free but we’re not omnipresent. The comment section can be a great place for interaction with readers, writers and even for spawning stimulating conversation – it can be a great place for all of us! To ensure that you have a good time over here at Tap Trackers, please make sure to stick to the following guidelines:
- Be polite – don’t be rude to anyone and respect others. If something you would say would get you hit on the head offline, please don’t say it here. Remember there is a person behind the screen and that your words affect people.
- Don’t troll. We appreciate and welcome criticism towards writers here, but comments that add no value to the discussion or that are merely insulting would be deleted without exception.
- Spam? Goodbye. We understand that you may make thousands of dollars working from home, however, we are not interested. Please refrain from posting or we’ll give you a hand and show both you and your post the door.
- To put it in a simple sentence, our guidelines boil down to “Don’t be a dick”. If you don’t follow any of these guidelines, not only will our moderators remove the comment but we may also ban you from participating in the discussions.
If you find any comments which violate our guidelines, please make sure to ‘flag’ or ‘mark as spam’ – our moderators highly appreciate your support!
Happy commenting!
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
All of the information you share with us along with the time and date of your submission and your IP address.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
Just us. We do not share or sell any data from the site.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact us
Email us at support@taptrackers.com or call us toll free at (833) 811 – 2337