Tap Tickets
Catch problems fast and turn them into scheduled service calls.
Right now, a draft system problem can drag on at the bar for days before it reaches you. Warm beer, a broken coupler, no beer from the tap, or a faucet severed where the tap handle attaches. The list of potential issues is long.
The bartender notices, maybe mentions it to a manager, and by the time it gets back to you, they've lost days of pours and the manager is wondering why you haven't fixed it yet.
Texts get lost, phone calls get forgotten, and service opportunities slip through the cracks. I spent six years running a draft service company in Toronto, and I can tell you the accounts that called me fastest were the ones I kept longest.
- You post a QR code near the beer fridge, the same one your techs already scan to log a cleaning.
- When staff notice a problem, they scan the code and tap Request Service Call; no login required.
- They enter their name and describe the issue in a quick pop-up.
- Anyone on your team linked to that establishment gets an email with the details, and because every QR code is tied to a specific location, you already know exactly where the request came from.
- The ticket shows up in a dedicated section of your dashboard, ready to schedule with a couple of clicks. The notes they entered carry straight over into your service call, so nothing gets typed twice / lost in translation.
What It Means For You
Tap Tickets turns draft system issues into booked, billable visits rather than missed opportunities.
Your customers have one easy way to send you service requests and they receive an email receipt confirming they were received. No more voicemails or text messages at 1 am. No more back and forth.
More service calls booked, less time spent chasing down the details.
Simple Clear Pricing
Tap Tickets scales with your monthly line cleaning count because more lines mean more chances for something to go wrong, and more value in catching it fast. Tap Tickets are an optional Add-On to your line cleaning tracking investment.
| Lines Cleaned per Month | Tap Ticket Pricing |
|---|---|
| 1-1,250 | $9/month |
| 1,251-2,500 | $19/month |
| 2,501-5,000 | $29/month |
| 5,001+ | $39/month |
Ready to stop missing service calls?
Talk to us about adding Tap Tickets to your account.